Booking Terms

Payment & Cancellation Policy

Clear terms for one-way private transfers and multiday private driver journeys — how to pay, when to pay, and what happens if your plans change.

How to Pay

Payment is made after the confirmed service is completed:

  • Cash (IDR) — pay after arrival for a one-way transfer or after each completed multiday travel day
  • Bank transfer — account details are provided on WhatsApp when requested

No Deposit Required

You do not need to pay anything to confirm your booking. Your vehicle, driver, itinerary and price are confirmed on WhatsApp before travel, then you pay only after the relevant service is completed.

Free Cancellation, Anytime

Plans can change. You may cancel your booking at any time without a cancellation fee. If your multiday journey has already started, you only pay for the travel days already completed. Please tell us on WhatsApp as soon as possible.

No Hidden Fees

Your confirmed price and inclusions are explained before travel. Multiday overtime after 10 hours is charged at 10% of the vehicle's daily rate per hour and paid with that day's rate.

Cash or bank transfer
No deposit to book
Free cancellation, anytime
Fixed price, no hidden fees

One-way private transfers

The vehicle price is confirmed before pickup. Pay after you arrive at the confirmed destination by cash in IDR or bank transfer. No deposit is required.

Multiday private driver

No deposit required. Pay after each completed travel day. A two-day journey is paid in two daily payments; a five-day journey is paid in five. Any agreed overtime is paid with that day's rate.

View multiday rates and inclusions →

FAQ

You can pay in cash in Indonesian Rupiah or by bank transfer. A one-way transfer is paid after arrival at the destination. A multiday journey is paid after each completed travel day.

No. There is no deposit required. A one-way transfer is paid after arrival, while a multiday journey is paid after each completed travel day.

Yes. You may cancel at any time without a cancellation fee. If a multiday journey has started, you pay only for travel days already completed; cancelled future days are not charged. Please tell us on WhatsApp as soon as possible.

Your confirmed price and inclusions are explained before travel. For multiday service, overtime after 10 hours is charged at 10% of the vehicle's daily rate per hour and paid with that day's rate.

At the end of each travel day, you pay only for that completed day, including any agreed overtime. Payment can be made in cash in IDR or by bank transfer.

Indonesian Rupiah (IDR). All our prices are quoted and charged in IDR.

Ready to book?

Send us your trip details and we'll confirm the price and availability — no deposit needed.